Welcome to BookHotelsItaly.net's FAQ Page.
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- Lowest Rate Guarantee!
Massive rates discount up to 80% off - We are a secure website!
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Your personal info is confidential - No advanced payment requested!
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We hope to answer the most frequent questions that our guests have raised in the past. Our goal is to make this page a service to you.
- Why choose BookHotelsItaly.net?
We believe travelling should not be expensive. With our new instant confirmation technology, we consistently deliver more value and lower hotel rates than anyone else on the Internet.
That’s why we are one of the leader in Italy hotel bookings and a pioneer in customer service, providing the best deals and discounts. As a accommodation specialist, our ‘Guaranteed Lowest Rate’ promise the best conditions at best price every room you book.
- WWhy are our rates so low?
We offer lower rates up to 80% off and match or beat any other price. How can we do it? Simply we have negotiated directly with hundreds of travel suppliers and thousands of hotels around Italy for the past years, including many privately owned hotels or smaller chains you won’t find elsewhere.
- When will my booking be confirmed?
The majority of our hotels are booked with instant confirmation. Instant Confirmation bookings are rooms that are immediately available to you via advanced technology. Your room is confirmed immediately after you have submitted your booking. You will receive an email for the booking confirmation. If you do not receive it please do not hesitate con contact us.
- What happens if I make a reservation directly with the hotel?
Our great value-for-money rates are exclusively available through our service. If you make reservations direct with hotels you can expect to pay much higher rates than we offer for a comparable room type.
- Are your hotel rates per room or per person?
All our rates are based on occupancy per room. Please make sure you enter the exact number of adults for each room, so rates shown will reflect your true booking requirements.
- What does it cost to use your service?
We do not charge you to use our service. The published low rate, listed for each accommodation, includes all applicable hotel service charges and local taxes. This is the only amount that you pay. No surprises!
- Are rates inclusive of all tax and service charges?
Unlike many of our competitors and other online travel agents, the rates on our website are all inclusive with no hidden charges. We take pride that the amount you see will be the full amount you will have to pay in the Hotel.
- How do I know my Credit Card information is secure?
We are one of the most secure Internet service providers on the web. We are proud to have no history of past Credit Card fraud, due to our long association with GeoTrust Secure Socket Layer (SSL) technology that keeps your personal information secure. GeoTrust's 128-bit encryption enables you to use our service with confidence, any information you enter on our secure payment page is encrypted before it goes anywhere. In simple terms, that means no one gets to see your credit card details when you enter them for a booking.
- What is your cancellation policy?
The cancellation policy is not in effect until your room is confirmed. Once your room is confirmed, you are subject to the Hotel cancellation policies. The cancellation policy applies to all bookings unless the hotel you have booked has different terms and conditions. The cancellation policy is written on the bottom of your reservation confirmation email. Please review all cancellation policies that apply, as well as fees that you may incur as a result of a cancellation.
- Why choose BookHotelsItaly.net?
We believe travelling should not be expensive. With our new instant confirmation technology, we consistently deliver more value and lower hotel rates than anyone else on the Internet.
That’s why we are one of the leader in Italy hotel bookings and a pioneer in customer service, providing the best deals and discounts. As a accommodation specialist, our ‘Guaranteed Lowest Rate’ promise the best conditions at best price every room you book.
- WWhy are our rates so low?
We offer lower rates up to 80% off and match or beat any other price. How can we do it? Simply we have negotiated directly with hundreds of travel suppliers and thousands of hotels around Italy for the past years, including many privately owned hotels or smaller chains you won’t find elsewhere.
- When will my booking be confirmed?
The majority of our hotels are booked with instant confirmation. Instant Confirmation bookings are rooms that are immediately available to you via advanced technology. Your room is confirmed immediately after you have submitted your booking. You will receive an email for the booking confirmation. If you do not receive it please do not hesitate con contact us.
- What happens if I make a reservation directly with the hotel?
Our great value-for-money rates are exclusively available through our service. If you make reservations direct with hotels you can expect to pay much higher rates than we offer for a comparable room type.
- Are your hotel rates per room or per person?
All our rates are based on occupancy per room. Please make sure you enter the exact number of adults for each room, so rates shown will reflect your true booking requirements.
- What does it cost to use your service?
We do not charge you to use our service. The published low rate, listed for each accommodation, includes all applicable hotel service charges and local taxes. This is the only amount that you pay. No surprises!
- Are rates inclusive of all tax and service charges?
Unlike many of our competitors and other online travel agents, the rates on our website are all inclusive with no hidden charges. We take pride that the amount you see will be the full amount you will have to pay in the Hotel.
- How do I know my Credit Card information is secure?
We are one of the most secure Internet service providers on the web. We are proud to have no history of past Credit Card fraud, due to our long association with GeoTrust Secure Socket Layer (SSL) technology that keeps your personal information secure. GeoTrust's 128-bit encryption enables you to use our service with confidence, any information you enter on our secure payment page is encrypted before it goes anywhere. In simple terms, that means no one gets to see your credit card details when you enter them for a booking.
- What is your cancellation policy?
The cancellation policy is not in effect until your room is confirmed. Once your room is confirmed, you are subject to the Hotel cancellation policies. The cancellation policy applies to all bookings unless the hotel you have booked has different terms and conditions. The cancellation policy is written on the bottom of your reservation confirmation email. Please review all cancellation policies that apply, as well as fees that you may incur as a result of a cancellation.